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Lascom Solutions Limited

Thinking about cutting your BT telephone costs?

Jul 28

Posted by admin in Uncategorized | No Comments

Switch your service before 31st August 2010 & get 2 months line rental free!

  • 12 months line rental for the price of 10 (that’s 2 x months FREE)
  • Calls charged by the second
  • We’ll beat your current call charges by at least 30%

Send your most recent bill (line rental summary page & call breakdown summary) to:

don.bradley@lascomsolutions.co.uk or   fax on: 08444 125 759

We’ll send you back (free of charge & without obligation) a report showing just how much we could save you

Switching is easy, it takes about 5 days, so you’ll start to feel the savings in just over a week!

No hidden catches

12 month contract

Lower telephone charges – Price promise

Got Broadband with BT as well? No problem, we can carry that too

Business Cover For Your Mobiles

May 12

Posted by admin in Mobile, fonesure | No Comments

Lascom is please to add a another solution to its portfolio of Business telecoms solutions.

We’ve teamed up with Pier Insurance Managed Services Ltd, to offer fonesure.

Tailor Made Mobile Insurance for Your Business

Cover all of your company mobiles worldwide against:

  • Accidental damage
  • Liquid Damage
  • Theft
  • Breakdown

Replacement handsets provided within 48 hours with a 7-10 day turnaround for repairs.

Your premium is tailored to the number and value of handsets you have and is payable in one monthly or annual fee making administering the insurance on your handsets easy and stress free.

With a policy excess from as little as £10 and cover starting from less than £1 per handset per month it’s cost effective to be covered.

Get a FREE bespoke quotation today call: 08444 127 009

Lone Worker Protection

Apr 13

Posted by admin in Lone Worker Protection | No Comments

There were 397,000 threats of violence to British workers and 288,000 physical assaults.

2006/07 British Crime Survey estimates

16% of respondents reported that someone had been abusive or violent towards them at work.

2006 Fit3 worker survey

Lone workers are often even more vulnerable to threats and physical assaults referred to above than others in the workforce.

However, what is most concerning lone workers won’t be the incidents that feature in the crime statistics and news headlines. It will be more everyday events that cause the most anxieties.

This may be walking past gangs of youths, visiting rough parts of town, suffering an accident when no one is around to help, coming across substance abuse and more.

Lascom solutions can help with, SitexOrbis Code5 Lone Worker Protection  employers can be be fulfiling health and safety requirements regarding duty of care, the 24/7 lone worker protection will enable staff to work more safely, confidently and therefore more effectively.

Many customers choose lone worker protection not because their staff suffer from attacks, but because staff feel safer. Employers see it as an investment just-in-case for staff who, because they work alone, go the extra mile.

Through mobile technology a worker in distress can now have the emergency services by their side in minutes just by pressing one key on their mobile.

That is all they have to do, 24/7 operators at SitexOrbis will do the rest.

What mobile technology enables

  • A Red Alert key to be set up on mobiles to speed dial operators at SitexOrbis
  • An Amber Alert key to be set up to enable users to record their likely whereabouts
  • 2 way communication
  • On-screen satellite and base-station mapping so users locations may be determined
  • A voice channel for operators to listen and assess situations
  • Discrete alarm activation
  • 24/7 operator support
  • Audio recordings of incidents for use in courts

All of the above can be delivered by SitexOrbis Code5® via existing mobile phones, PDAs or BlackBerry® smartphones. This means there is no need to carry or charge another mobile device and no need to pay for more equipment and line rental.

Click here to buy online

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Easy Conference Calls – Dial 08443 727 608 – Enter 6 digit PIN – Press # to confirm

Dec 22

Posted by admin in Conference calls | No Comments

girlonphone

No Hassle and No Registration required

Lascom’s conferencing service is cost-effective, convenient and easy to use. Access is instant and conferences can be held anytime, anywhere in the UK for a fixed-rate call charge per participant. All you need is one simple dial-in number.

How will it benefit you and your business?

ü   Easy to use

With no registration required, the set-up process is easy. The conference leader determines the date and time of the call, chooses a 6-digit PIN then sends out an invitation containing these details and the dial-in number. To join the conference, participants dial in at the appointed date and time then enter the conference PIN.

ü   Saves money

Calls cost only 5p* per minute + VAT per participant. There are no hidden charges, set up fees or monthly rental. Up to 20 participants can join a conference, saving on expensive travel and accommodation costs associated with face-to-face meetings.

ü   Easy to use

There’s no additional equipment or set-up needed; all you need is the dial-in number and you’re ready to go!

ü   Flexible & reliable

Available 24/7, 365 days a year, Lascom’s conferencing service is flexible and

reliable. You can dial in any time, any day from any UK landline or mobile. You

can run several conferences simultaneously so you can keep your teams

communicating without having to wait for lines to be freed up.

When can I start using Conference Call?

Today! Simply call 08443 727 608 as the conference initiator enter your desired six digit PIN number, then distribute this PIN to all attendees (up to 20), who dial-in to the same number using the same PIN. You are now all in the same conference call.

Dial 08443 727 608 – Enter 6 digit PIN – Press # to confirm

*Calls from a BT land line, calls from mobiles will vary and cost more

0870 Charges

Nov 28

Posted by admin in 0870 Charges | No Comments

Had your bill yet? £10, £20, £30, Or more?

Don’t delay free of charge we will put a redirection announcement on your number so you won’t get any more charges when you take your calls!
Call us now 08444 127 009 solution hosted by cable & wireless   C&W

OFCOM have changed the way 0870 numbers work

What these changes mean to you

The introduction of call charges to receive your calls will drive additional costs into your business. We are keen to make business aware of a FREE of CHARGE solution we offer so these additional charges can be stopped.

Companies that continue to use 0870 numbers after 31st July 2009 will face increased costs in the form of charges (pence per minute and/or monthly charges).

Our Solution

If we can transfer your 0870 number to Cable & Wireless, we can offer you FREE of CHARGE a new 08xx number and put a redirection announcement on your 0870 number. The charges you are now receiving with stop immediately

* New 0870 charges website *

Aug 19

Posted by admin in 0870 Charges | No Comments

Business why not check our new 0870 charges website www.0870charges.co.uk

New VoIP solution for small business

Jul 19

Posted by admin in VoIP | No Comments

Take full advantage of your broadband connection with  FeaturePlus, our latest VoIP solution for the SME market.

The EASIEST VoIP phone system ever – with all the features of a PBX sys

*
Hardware is pre-configured – no engineer required, no programming required. Ready to go, just plug’n’ play!
*
Ideal system for a small office with branch-offices or home-workers.
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Works with any broadband connection. If you intend to use more than 2 phones then a dedicated broadband line is recommended. This still means you could have 7 VoIP phones running from one Broadband MAX Premium line which is a saving over the cost of 6 traditional phone lines!
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Moving offices? Take the phones and numbers with you they will work from any location that has a Broadband connection – even abroad
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All the powerful features of a PBX like transfer calls, hunt groups, on-hold, voicemail, 3-way conferencing and more!
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No expensive PBX to buy, instead dual-line adapters convert standard low-cost analogue phones you may already have, or we have a choice of IP Phones to choose from.
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Carrier-grade product means lower cost mobile and international calls compared to other VoIP services. All calls can be itemised on the bill and calls to other FeaturePlus users are FREE.
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Web control panel means you can administer all your companies’ phones remotely, from anywhere!
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Selectable CODEC offers  you the choice of call quality *NEW*
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Music on hold feature *NEW*

WATCH THE DEMO VIDEO HERE:FeaturePlus

CALL US NOW FOR MORE INFORMATION: 0844 412 7009

Reducing the cost of calling 0870

Apr 24

Posted by admin in 0870 Charges | No Comments

23|04|09

New Ofcom rules announced today should soon make it cheaper to call 0870 numbers.

The measures – which will come into effect on 1 August 2009 – will also give consumers a much clearer idea of how much it costs to call these numbers.

0870 numbers are used by many businesses and organisations to provide a wide range of information and advice including many customer service lines.

But consumers are often charged more for calling these numbers than they would if they called a ‘geographic rate’ (01, 02 or 03) number.

Revenue sharing

And because they cost more, businesses and organisations are also able to take a cut of the call charges – a practice known as revenue sharing.

However, the new rules will encourage communication providers to stop charging higher prices for calls to 0870 numbers from fixed lines and mobiles than calls to ‘geographic rate’ numbers.

They will also be encouraged to include 0870 calls in call packages on the same basis as geographic calls.

Communications providers that want to continue charging for 0870 calls at rates above those for geographic numbers will be bound by strict rules about how prices are publicised on websites and in promotional material at point of sale.

Enforcement action

They will also be responsible for making sure their customers know how much they will be charged for calling an 0870 number.

Communications providers will not be allowed to advertise 0870 numbers as ‘national rate’ unless they are charging at geographic rates.

If they do not comply with these rules, they could be subject to enforcement action including possible fines.

Ofcom’s new rules should also effectively end revenue sharing on 0870 numbers.

Ofcom welcomes steps that some fixed line companies have already taken to include calls to 0870 numbers in call packages and reduce their prices.

http://www.ofcom.org.uk/media/features/0870rules

Ofcom has today announced that PhonepayPlus will take over day-to-day regulation of 0871 numbers on 1 August 2009

Feb 5

Posted by admin in 0871 changes | No Comments

5 February 2009

PHONEPAYPLUS ENSURES SMOOTH TRANSITION TO PREMIUM RATE REGULATION OF 0871 NUMBER RANGE WITH SIX MONTH IMPLEMENTATION PLAN

Ofcom has today announced that PhonepayPlus will take over day-to-day regulation of 0871 numbers on 1 August 2009, when numbers beginning 087 – with the exception of 0870 – will formally be recognised as Premium Rate Services (PRS), putting them under the remit of PhonepayPlus’ Code of Practice.

PhonepayPlus’ implementation plan

Ofcom has also announced a six month transition period, during which providers of 0871 services – which include technical helplines, ticket bookings, road traffic advice lines – must ensure they comply with the PhonepayPlus Code of Practice.

PhonepayPlus has responded with the announcement of an implementation plan which will ensure all stakeholders are fully aware of the changes; any responsibilities they may have under PhonepayPlus’ Code of Practice; actions they may need to take in order to become compliant; and which parts of the Code apply to them.

For consumers, the plan will provide greater clarity regarding the cost of calls placed to 0871 numbers, and their options should they have concerns about the promotion or operation of 0871 services.

PhonepayPlus’ implementation plan will include:

  • Communication with  0871 Network Operators and Service Providers formally advising them of their responsibilities under the Code of Practice and actions they may need to take to become compliant;
  • industry workshops to introduce 0871 Network Operators and Service Providers to the PhonepayPlus Code of Practice, its meaning and their responsibilities within it;
  • media and marketing campaigns to educate consumers and industry about what the new regulatory regime means for them;
  • online information and registration tools as a resource for industry and consumers to help them understand the changes and what they mean;
  • publication of supporting materials including Helpnotes, FAQs, and a Statement of Expectation; and
  • liaison with consumer protection groups to ensure they are fully briefed and able to direct concerned consumers as necessary.

Application, consultation, regulation – background to handover

Ofcom has today announced the outcome of a Review of the 0871 number range, which contained a package of measures to improve consumer protection and pricing transparency. Ofcom has decided to make 0871 numbers subject to premium rate regulation which is defined by the PhonepayPlus’ Code of Practice. The Code will also now extend to 09 numbers that are charged at more than five pence per minute (PPM) and less than 10 PPM.

On 13 November 2007, PhonepayPlus published a Statement of Application for the regulation of 0871 numbers, which explained how it proposed to apply the existing requirements of its Code of Practice to services offered on the number range.

Commenting on the change in regulation Paul Whiteing, Acting CEO of PhonepayPlus, said: “Services offered via 0871 numbers are generally very useful and highly convenient, but the cost to call them can vary widely, especially from a mobile phone. Our experience regulating other premium rate services will ensure the necessary safeguards are in place to protect consumers, especially around price transparency,”

“We expect this regulation to be a boon to industry and not a burden, by boosting consumer confidence in these services.”

Questions or comments

Those with questions or comments regarding PhonepayPlus’ 0871 regulation, or requiring more information on the implementation plan, should contact PhonepayPlus on compliance@phonepayplus.org.uk.

New Online Number Shop Launch

Nov 6

Posted by admin in 0844 numbers, Free phone | No Comments

Lascom Solutions Ltd is pleased to announce the launch of their new online number shop. There customers can browse a range numbers, freephone,0845,0844 and 0871 and choose their number.

http://numbers.lascomsolutions.co.uk

Numbers are just £9.95 this includes sameday setup with your own secure login to the ICS control platform were you can add a range of call services like, greeting messages, auto attendant, voicemail, fax2email and many more.

Why would you want to use 08xx numbers?

Call routing

NTS numbers can help you to control where and when your calls are received. There are many options available, including routing calls based upon time of day and day of week, routing on no answer or busy to another number or voicemail and even routing based on the geographical location of the caller.

Generate revenue

Certain types of NTS numbers 0844, 0871 can be used to generate revenue, this makes them ideal for companies that are providing a service of value to the caller.

Increase sales response

Free phone numbers, 0808 for example, are widely recognised as a very powerful marketing tool, research has shown that advertising responses can increase significantly when using one.

Professional image

NTS numbers are usually associated with large companies that have a wider presence or image, therefore the use of these types of numbers could possibly help to improve perception and image for a smaller business.

Portable

Companies sometimes move premises and it’s not always possible to keep the existing telephone number, this can be a problem regarding company literature, signage or even your customers being able to contact you. By using a NTS number, this problem is easily overcome and you’ll never miss a call, simply by changing where it translates to.

Monitor marketing

Many NTS numbers can be pointed to the same telephone number, which gives the opportunity to use different numbers for different promotions, allowing you to measure the effectiveness of your marketing against budget. For example, a company could use different numbers in Yellow pages & Local adverts, to the one on their website, our live call reports, has the ability to see how many calls each number receives over a certain period.

Disaster recovery

In the event that your landline telephone number develops a fault or you had to evacuate your building, the NTS number can instantly be re-routed to an alternative number or a voicemail service that could play out a special announcement for your callers.

Advanced Options

There are main more advanced options such as call queuing, call recording, caller greetings, message playback, pre-connection messages, ratio plans and voicemail facilities. Using our in-house development expertise, it is also possible to create bespoke solutions by combining any of our capabilities to match more precisely your business’s requirements.