Holistic Therapy Services Ltd – Trading as IPHM

The International Practitioners of Holistic Medicine (IPHM) has been developed to provide the general public and health care professionals with a body of regulated professionals, all qualified to accredited levels

One of the largest internationally recognised and trusted independent accreditation boards for complimentary and natural therapists and training providers worldwide

Their brief:

Upgrade the existing analogue telephone system and provide a new digital VoIP solution. Which would provide enhanced call routing options, giving callers clear HD quality audio, also allowing remote worker integration and to be future proofed for further expansion.

The Solution:  

Installation of a mixture of pre-configured Yealink, dect and desktop VoIP handsets operating over existing broadband connections. The cloud based telephone system has been configured to provide advanced IVR and call routing, with a greeting message announcement, voicemail and full call reporting via a secure on-line portal.

If any changes to any of the call routing are required, these can be implemented in real-time  

The Benefits:

There was no need to install any additional telephone lines or cabling as the system used the existing broadband services.

Enhanced IVR and call routing options provide a high level of professionalism to the telecommunications of the business

Significantly reduced call charges for both UK and International dialled calls

Retention of existing telephone number

Future proofed with the ability to add additional users and remote workers as required

Supplier Choice:

Lascom Solutions provided expert advice and carried out the configuration and installation work exactly as per instructions and with in a few days of receiving the order.

We already had experience of Lascom Solutions service support  with our existing broadband service and would have no hesitation in recommending their services to other business’s looking to upgrade their phone systems. Lisa Elsworth – Director

If you would like further information about VoIP or to arrange a free, without obligation consultation contact, Don Bradley today on 07891813418 or send a message using the form below

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