BJ Charke_wagon_picture

B.J. Clarke was established in 1969 and continues to operate as a thriving family business. Since our inception, we have been proud to offer a highly responsive service and innovative logistical solutions.

Our headquarters in Overton-On-Dee, Wrexham, is ideally located close to major transport networks, linking us conveniently to North and Mid Wales, the Northwest, Shropshire, the Midlands and beyond. We work hard to deliver every consignment efficiently and cost-effectively. Our experienced team expertly plans and schedules routes carefully to provide economic value and an environmentally responsible service.

Our ability to consistently provide a professional, receptive and flexible service has earned us a reputation for quality and reliability. Our company ethos centers on our ability to provide an efficient and cost-effective haulage service that meets the most demanding requirements. As such, we enjoy long-standing relationships with many of our valued customers and gain new business through word-of-mouth recommendations

One of the ways we communicate with our team of drivers is via text messaging and we can do this simply and efficiently from our office computers. We use a service available from  text.lascomsolutions

Sending messages quickly to our drivers means we can give clear instructions and updated information regarding deliveries and consignments. This, in turn, helps us give accurate updates to our clients regarding their deliveries.

We’ve been using text.lascomsolutions service for the past few years now, it’s easy to use with plenty of inbuilt help and support. The service is PAYG and no contract, they also helped us set it up initially, uploading our contacts and message templates. This meant we could start sending messages right away, gaining the benefits text messaging offers.

A recent survey performed by the UK’s communication regulator Ofcom found that the average British citizen checks their mobile phone about once every 12 minutes.  This survey clearly highlights how obsessed the nation is becoming with mobile phones.

This trend presents an incredible business marketing opportunity.  By using text messaging as a marketing channel, your business can reach millions of eager smart phone users — informing them of online sales, product promotions, and new services.

This article will explain how text message marketing works and identify a few reasons why this business marketing strategy is so powerful.

What is text message marketing?

Text message marketing, as known as “SMS marketing”, involves the use of text messaging services to promote a brand, product, or service.  Messages can include:

  • Coupons
  • Product announcements
  • Special offers and sales promotions
  • Discount codes
  • Renewal dates for subscription
  • Upcoming events
  • Appointment reminders
  • Service updates

Text messages can be sent in real time, with the recipient seeing the message seconds after it has been sent.  In most cases, the messages used are short and will only contain information that is beneficial to the recipient.

Although most business owners assume that obtaining permission for sending text messages is heavily regulated, it works in the same way as email marketing.  A recipient must first voluntarily opt in to a text message service.  After that point, your business can begin sending them messages.  The only requirement is that all messages include a method for opting out, which is usually a text message that the recipient can send.

What are the benefits of text message marketing for businesses?

Here are a few of the main benefits of incorporating text message marketing into your business marketing plan.

Text messaging helps to improve customer engagement

Text messages have an extremely high user engagement rate.  Researchers have found that an estimated 90% of text messages are read within the first three minutes of being sent and 98% of messages are read at some point.  This is far beyond the engagement rate of other forms of marketing like traditional advertising, email marketing, social media marketing and online advertising.

Being able to send messages in real-time also makes it easier for consumers to engage with your business effectively.  They can respond to your messages instantly and you can notify them of sudden events like flash sales or one off promotions.  The high level of user engagement provided by text message marketing means that marketing campaigns are more likely to generate a positive return on investment.

Text message marketing can help you learn about your customers

Unlike traditional forms of advertising, text messages can be a two-way street.  You can ask your subscribers to provide information about their purchasing preferences or how much they enjoyed a recent purchase.  This information can be extremely valuable and help you to improve your business.

Text messages can be sent instantly

The instantaneous nature of text messages provides some significant benefits for both your business and consumers.  You can share important information instantly with subscribers, keeping them up to date on special events like flash sales or free delivery periods.  These kinds of events are very well received by consumers and have a high take up rate.

It is simple to integrate text marketing with other marketing channels

While text message marketing works well as a standalone form of business marketing, it also combines well with other marketing techniques.  You can promote a social media campaign with text messages, encourage customers to sign up to your email newsletter, tell subscribers about new blog posts, and much more.  A simple message asking subscribers if they have read your business’ latest email newsletter can significantly improve open rates.

Response data is easy to track

The results of a text message marketing campaign are simple to track.  You will have access to open rates, time of open, engagement rates, and other metrics from each campaign.  This allows to improve your campaigns efficiently and maximise the amount of benefit that you receive from text message marketing.

Text message marketing is extremely cost effective

One of the best reasons to use text message marketing is its affordability.  It delivers an exceptional return on investment that is superior to virtually all other forms of marketing.  It is a more affordable than traditional advertising (paper, radio, television), Facebook ads, Google Adsense, and email marketing.  There is no substantial capital outlay required to get started and you only pay each time you send a text message.

Mobile friendly advertising is increasingly important

Many consumers are constantly using their mobile phones and turning away from traditional forms of media.  They often watch television and listen to music via subscription services which makes them harder to reach via traditional advertising.

Text message marketing gives you a direct line to the consumers who have opted out of traditional media.  This is particularly useful of you are interested in reaching consumers in a younger demographic.

We hope you enjoyed reading Text Message Marketing For Business.  For more information on text message marketing, visit our website.

Sole traders and small-to-medium enterprises (SME’s) must work hard to succeed in the UK’s highly competitive economy.  One of the best tactics for succeeding in this environment is to harness new technologies that reduce overheads and improve business efficiency.

Many sole traders and SME’s are turning to VoIP (also called voice over IP, VoIP or IP telephony) to improve their bottom line and productivity levels.  VoIP is an innovative technology that allows businesses to make voice calls using a broadband Internet connection instead of a phone line.  This article will explain how VoIP works and share a few of advantages gained by switching to this technology.

What is VoIP?

When using a VoIP enabled device, the call will be converted into a series of digital files (called data packets).  These data packets can then be transferred electronically via the Internet or any private network using Internet Protocol (IP).

VoIP services can make calls between landlines, cell phones and computer.  You can also make VoIP calls to analogue phones that have a VoIP converter installed.  This allows businesses to easily upgrade existing assets to handle VoIP calls.

The benefits of using VoIP telephone systems

VoIP can save your business money

Most sole traders and SME’s are running their business on very tight margins.  They often have to look for cost-saving opportunities in an effort to improve their bottom line.

VoIP telephone systems help by dramatically reducing the cost of a business’s outgoing phone calls.  The cost of using VoIP is a tiny fraction of the cost of calls on traditional phone networks.  VoIP is more affordable because the price for data transfer via the Internet is negligible.

Many ISPs provide plans that allow for unlimited data use, so the cost of long phone calls is extremely low.  Calls that are between two VoIP devices are often free, while calls to mobile phones and landlines on traditional phone network sometimes incur a small fee.  The savings for your business can be substantial, particularly if you often call international customers or make dozens of phone calls each day.

Having VoIP infrastructure can also eliminate the need for traditional telephonic infrastructure like multiple ISDN lines.  Your business can make phone calls using a single data connection and avoid the overheads associated with having many phone lines installed.

VoIP makes it easier for your business to grow

VoIP telephone systems can be very useful for businesses experiencing rapid growth.  Instead of having to connect additional ISDN phone lines at your premises as the more employees join the business, you will be able to simply connect a wireless VoIP device or new computer terminal to your local wireless network.  The entire VoIP system will continue to use a single data connection for all incoming and outgoing calls.

VoIP is compatible with many types of existing IT infrastructure

One of the key benefits of using VoIP telephone systems is that they typically do not require a significant overhaul of a business’ IT infrastructure.  An Internet connection with a sufficient amount of bandwidth for the number of simultaneous VoIP connections that will be in use is the only requirement.  Calls can be made on any VoIP-enable telephone, mobile phone, desktop computer, or tablet.

VoIP can be a part of a unified communication solution
VoIP is often integrated with business software packages like Client Relationship Management (CRM) programs, support desk software, and sales management tools.  This means your employees can use a single piece of software for making VoIP calls, recording client details, making sales, and performing other tasks useful for your business.

Many software tools are unified communications solutions that also have email, Web conferencing, video chat, help desk functionality, and instant messaging.  They will significantly boost the productivity of your staff and ensure a high level of customer service.

VoIP technologies easily can be used with mobile phones.  Your team will be able to use their mobile phone remotely and have the calls be diverted through your VoIP system, where they can be tracked and integrated with any software solutions you use.

Thanks for reading VoIP Telephone Systems Delivering Big Business Benefits For Sole Traders and SME’s.  For more information on VoIP telephone systems for sole traders and SME’s contact us today on 08444 127 009.