P A Roberts High Street Garage Whitchurch SY13 1LQ

P.A. Roberts – High Street Garage – BMW Specialists

P.A. Roberts was established over 30 years ago, by Phil Roberts who identified a niche for used BMW and other quality used marques. Over the years the P.A. Roberts  has grown and become  specialists in BMW’s.

Still a family run business with son of Phil Roberts joining the business, to take them into the next 30 years.

They have around 50 quality used vehicles in stock at any one time, a 4 bay workshop, with  all the latest diagnostic equipment, they are able to offer a complete service to motorist’s, all under one roof. Each member of the P.A. Roberts team is dedicated to serving customer needs and they pride themselves on a professional, yet friendly service offering huge saving on main dealer prices.

Their brief:

Upgrade the existing ADSL Broadband with FTTC super fast broadband and to replace the exiting analogue telephone system with a new digital VoIP solution. Which would provide enhanced call routing options, giving callers and users clear HD quality audio with the facility to make and receive multiple calls at the same time and retaining the existing business telephone number.

The Solution:  

Free of charge installation of one new PSTN telephone line and FTTC broadband connection, ceasing all previous telephone lines once the existing business telephone number had been retained. A mixture of pre-configured Yealink, dect and desktop VoIP handsets were deployed in reception, sales and the workshop The cloud based telephone system was pre-configured to provide call routing, voicemail and full call reporting via a secure on-line portal.

If any changes to any of the call routing are required, these can be implemented in real-time  

The Benefits:

Faster internet connectivity speed 

Enhanced call routing options provide a high level of professionalism to the telecommunications of the business

Reduced call and line rental charges

Retention of the existing telephone number

Future proofed with the ability to add additional extensions or change any call routing to meet the needs of the business.

Supplier Choice:

Lascom Solutions provided expert advice and carried out the configuration and installation work exactly as per instructions and with in a few days of receiving the order.

Lascom Solutions have been our business telecommunication provider, for both our office telecoms and business mobiles for over 8 years. Their technical knowledge, support and competitive pricing  gives us confidence, were in safe hands with our telecoms. Phil Roberts – Partner  

If you would like further information about VoIP, business mobile or to arrange a free, without obligation consultation, contact Don Bradley today on 07891813418 or via email [email protected]    

 

https://www.facebook.com/iphmaccredited/

Holistic Therapy Services Ltd – Trading as IPHM

The International Practitioners of Holistic Medicine (IPHM) has been developed to provide the general public and health care professionals with a body of regulated professionals, all qualified to accredited levels

One of the largest internationally recognised and trusted independent accreditation boards for complimentary and natural therapists and training providers worldwide

Their brief:

Upgrade the existing analogue telephone system and provide a new digital VoIP solution. Which would provide enhanced call routing options, giving callers clear HD quality audio, also allowing remote worker integration and to be future proofed for further expansion.

The Solution:  

Installation of a mixture of pre-configured Yealink, dect and desktop VoIP handsets operating over existing broadband connections. The cloud based telephone system has been configured to provide advanced IVR and call routing, with a greeting message announcement, voicemail and full call reporting via a secure on-line portal.

If any changes to any of the call routing are required, these can be implemented in real-time  

The Benefits:

There was no need to install any additional telephone lines or cabling as the system used the existing broadband services.

Enhanced IVR and call routing options provide a high level of professionalism to the telecommunications of the business

Significantly reduced call charges for both UK and International dialled calls

Retention of existing telephone number

Future proofed with the ability to add additional users and remote workers as required

Supplier Choice:

Lascom Solutions provided expert advice and carried out the configuration and installation work exactly as per instructions and with in a few days of receiving the order.

We already had experience of Lascom Solutions service support  with our existing broadband service and would have no hesitation in recommending their services to other business’s looking to upgrade their phone systems. Lisa Elsworth – Director

If you would like further information about VoIP or to arrange a free, without obligation consultation contact, Don Bradley today on 07891813418 or send a message using the form below